AC REPAIR GURUS LLC
PRIVACY POLICY
Effective Date: January 1, 2026

AC Repair Gurus LLC (“we,” “us,” or “our”) recognizes the importance of protecting the privacy of our website visitors and customers. This Privacy Policy describes the types of information we collect, how we use it, and the steps we take to safeguard your information. By using our website or services, you agree to the terms of this Privacy Policy.

This policy applies only to AC Repair Gurus LLC websites and services. When visiting external websites, please review their privacy policies separately. We reserve the right to update this policy at any time, and any changes will be effective upon posting.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
AC Repair Gurus LLC does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes. All SMS opt-in data and consent records are kept strictly confidential.

Information We Collect

We may collect both personal and non-personal information, including:

Personal Information:

Name, email address, phone number, and physical address
Payment information for purchases or service requests
Communication consent records, including opt-in timestamps for SMS and email

Non-Personal Information:

IP address, browser type, and device information
Website usage data and analytics
Cookies and similar tracking technologies

Customer Communication Data:

Records of inquiries and service requests
Appointment details and service history
Customer preferences and feedback

We only collect personally identifiable information when you voluntarily provide it.

How We Use Your Information

We use collected information to:

Provide, schedule, and improve our services
Process payments and transactions
Communicate regarding appointments, requests, and updates
Send promotional communications only when you have opted in
Improve website functionality and user experience
Maintain records of your preferences and consent
Enhance security and prevent fraud

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS services, you agree to receive messages related to our services, including appointment reminders, updates, and customer support.

Opt-In & Consent:

Messages are only sent after explicit opt-in
We maintain timestamped records of all consent
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions:

You may opt out at any time by replying “STOP”
A confirmation message will be sent, and messaging will cease unless you re-opt in
Opt-out requests are processed immediately

Message Frequency & Content:

Message frequency varies based on your interaction with us
Messages are directly related to requested services
Promotional messages are only sent with explicit consent

Help & Support:

Reply “HELP” for assistance or contact support@acrepairgurus.com
Support is available during normal business hours

Carrier Information:

Standard message and data rates may apply
Carriers are not responsible for delayed or undelivered messages
Supported carriers include major U.S. providers

SMS Data Protection Statement:
No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This information may only be shared with service providers strictly for the purpose of delivering messaging services. All other uses exclude SMS consent data.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following cases:

Service Providers:

Vendors assisting with operations such as payment processing, scheduling, or messaging delivery
Providers are contractually required to maintain confidentiality and security

Legal Requirements:

When required by law, court order, or legal process
To protect our rights, property, or safety

Business Transfers:

In the event of a merger, acquisition, or sale of assets

Text messaging opt-in data and consent are excluded from all sharing except with authorized messaging service providers.

Data Security

We implement commercially reasonable safeguards to protect your information, including:

Secure systems and access controls
Routine security monitoring and updates
Backup and disaster recovery procedures

While we take strong precautions, no system can guarantee complete security.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze traffic and user behavior
Remember user preferences
Improve website performance and functionality

You may control cookie settings through your browser. Disabling cookies may limit certain features.

Your Rights & Choices

You have the right to:

Access, update, or delete your personal data
Opt out of marketing emails via unsubscribe links
Opt out of SMS messages by replying “STOP”
Request details on how your data is used
Withdraw consent at any time
File a complaint with a relevant authority

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices. Please review their policies independently.

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Significant changes may be communicated via email or website notice.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

AC Repair Gurus LLC
Phone: (352) 897-0015
Email: support@acrepairgurus.com
Website: acrepairgurus.com

By using our website and services, you acknowledge and agree to this Privacy Policy.